Burst Pipe Damage
Broken or burst pipes are a common experience most homeowners will deal with — and one of the top causes of water destruction in residential properties. Our properties are filled with pipes transporting water throughout our homes, and it only takes a small hole in one of those pipes to cause severe destruction to the structure and the property within. This is an even greater concern in areas that experience extreme winter conditions.
Dos & Don'ts of
Burst Pipe Damage
DO
- Do Put our number (419) 504-1601 into your contacts and speed dial.
- Do Call us for names of vendors we know to be proven to handle burst pipe repair and clean-up.
- Do Shut off water at the main valve. This will help you prevent further damage.
- Do Close the valve on top of the water heater if a hot water pipe has burst.
- Do Call a plumber (list their number — and other emergency repair numbers — somewhere you can easily find them in an emergency).
DON'T
- Don't Don't wait to take action, even if there is little water damage. The longer you take, the worse the damage will be.
- Don't Don't hesitate to perform preventative actions against further damage.
- Don't Don't forget to document everything: damages, repairs, quotes from insurance agents and contractors. Keep a written record and a paper trail whenever possible.
- Don't Don't throw away any damaged items until the insurance adjuster has had an opportunity to come and assess the damage. Know who has salvage rights.
Disclaimer: We're not contractors, please seek contracting advice from licensed contractors who specialize in this field.
Other Claim Types
Ohio Claim Help
Why Burst Pipe Damage Claims Get Underpaid
Insurance carriers often narrow the scope, separate related damage, miss hidden conditions, or price repairs below what Ohio contractors actually need to restore the property.
KCC documents the damage, reviews the policy, builds the claim position, and pushes back when the insurance estimate does not match the real loss.
Call KCC When
- The first estimate will not cover the repairs.
- The carrier says part of the damage is old or unrelated.
- The claim is delayed, denied, or stuck in review.
- You want a policyholder-side review before accepting payment.
When The Amount Is Still Wrong
What Is Appraisal?
Appraisal is a policy process for resolving disputes over the value of a covered loss. If your insurance company accepts coverage for burst pipe damage but the numbers are too far apart, appraisal may help move the claim toward a binding amount.
Insurance Appraisal Services