State Farm Caught in Billion-Dollar Controversy in California
State Farm is currently facing significant backlash in California following controversial remarks made by one of its executives. The company swiftly cut ties with the individual, distancing itself from comments that showed little sympathy for victims of California’s devastating wildfires.
AI in Insurance Claims: A Cause for Concern?
Certain insurance providers use of AI in handling insurance claims has raised concerns after reports revealed that AI drafts claims-related emails, with human adjusters only reviewing them. Can AI be used ethically in the insurance industry or will unchecked implementation erode trust and fairness?