Contractor partnerships across Ohio
Same Goal. Clear Lanes.
You handle the work. We handle the claim. Together, we help homeowners move from disputed numbers to a repair path that makes sense.
We are on the same side
We are not here to replace contractors.
Contractors are often the first people who can tell a homeowner that something is wrong with the insurance scope. You know when the roof, siding, interior, or mitigation work cannot be done for the number the carrier wrote.
KCC steps in on the claim side. We represent the policyholder, build the claim presentation, communicate with the insurance company, and negotiate the disputed insurance issues.
Contractors repair the property. Public adjusters handle the claim. That line keeps the homeowner protected and keeps the contractor relationship clean.
Clear roles
Cleaner claims start when everyone stays in the right lane.
Contractor lane
Repair work- Inspect and document physical damage
- Prepare repair or replacement estimates
- Explain materials, labor, and construction methods
- Perform emergency services and mitigation
- Complete approved repairs
- Provide factual repair documentation
KCC lane
Claim work- Review policy and coverage issues
- Represent the policyholder in the claim
- Prepare the claim documentation package
- Communicate with the insurance carrier
- Handle scope, valuation, and estimate disputes
- Negotiate underpaid, delayed, or denied claims
Contractors should not adjust claims
Policy interpretation, coverage arguments, carrier negotiation, and claim representation belong in the public adjusting lane.
KCC does not take over the repair job
We are not here to replace your estimate, crew, or customer relationship. We handle the claim side so you can stay focused on the work.
Clear roles protect everyone
When each professional stays in the right lane, the homeowner gets a cleaner process and the contractor avoids crossing legal lines.
When to bring KCC in
Call us when the claim side is getting in the way of the repair side.
A good referral is not about taking over the job. It is about recognizing when the insurance dispute has moved beyond a construction conversation and the homeowner needs claim representation.
Carrier scope is missing obvious damage
Roof, siding, interior, mitigation, code, matching, or related damage is being left out of the claim.
The numbers are far apart
Your estimate and the carrier estimate are not close enough for the work the property actually needs.
The claim is stuck or delayed
The homeowner is waiting, the carrier is slow to respond, or the file keeps cycling through more requests.
The homeowner needs representation
They need a licensed public adjuster to handle coverage, claim presentation, carrier communication, and negotiation.
The line stays clean
You document the repair need. KCC handles the claim dispute.
A clean referral path
Simple handoff. Clear responsibility. Better homeowner experience.
01
You see a claim problem
A scope is light, damage is missed, the claim is delayed, or the homeowner is confused about what the carrier owes.
02
Send KCC the claim details
Use the contractor submission form with the insured information, claim status, photos, documents, and any shareable file links.
03
KCC reviews the claim lane
We look at policy, coverage, documentation, carrier estimate issues, and whether licensed public adjusting help makes sense.
04
The homeowner gets a clearer path
You keep the repair relationship. KCC handles claim representation if retained. Everyone works toward getting the property restored.
Claim submission
Send us the claim details. We will review the claim lane.
Use this form when a homeowner's claim appears underpaid, delayed, denied, or outside the construction lane. Share the facts, documents, photos, and file links. KCC will review the public adjusting side while you stay focused on the repair side.
Important line we will not cross:
KCC does not perform repairs, bid against contractors, or interfere with your construction relationship. Our work is claim representation for the policyholder.
Contractor Claim Submission
Send KCC the facts when a homeowner's claim looks underpaid, delayed, denied, or outside the construction lane. We will review the claim side while you stay focused on the repair side.
Contractor trust
Contractors call KCC when the claim needs a licensed advocate.
"I want to say thanks to Keathley Claims Consultants for all the hard work they put into getting over 100+ claims approved for my clients in the past couple of years. I appreciate how they go into the policy to ensure that the homeowner gets paid exactly what is stated in their policy. Thanks for assisting with all my insurance claims in the past three years."
Marcus M.
"We work with Keathley Claims on numerous claims a year. They make the process easy from start to finish for both us and our customers."
David F.
Why contractor partners bring in a licensed public adjuster
1
We build the right claim support
We want to provide the best service and outcomes for our contractors and insureds. This is why we partner with industry experts such as Forensic Engineers, Industrial Hygienists, and Building Consultants when the loss requires.
2
We understand the line
Restoration contractors are an essential part of the recovery process, but contractors should not file, adjust, negotiate, or interpret policy for the insured. KCC keeps the claim work in the licensed public adjusting lane.
3
We take claim pressure off the contractor
KCC handles detailed loss investigation, claim documentation, carrier meetings, policy research, and negotiation so the repair team can keep its attention on the construction work.