Sewer Backup Damage
Sewer drains can stop working for several reasons — from heavy rains and external debris clogging your sewer connection to something being flushed that shouldn't have. Either way, the result is the same: wastewater from your property starts to back up and flood your home. This leaves you with a costly problem and future headaches. Our team will work with you and your policy to get everything back the way it should be.
Dos & Don'ts of
Sewer Backup Damage
DO
- Do Put our number (419) 504-1601 into your contacts and speed dial.
- Do Contact a professional sewage line replacement company. They will assess the damage and fix the initial issue. Call us for names of vendors we know to be proven to handle sewer backup damage.
- Do Check all of your sinks, toilets, and wastewater pipes to locate any blockages once you have realized there is a backup. Try not to use your sinks or toilets until the blockage is cleared. If you have problems with more than one drain or toilet, the issue is likely a sewer line leaving your home or the city’s mainline.
- Do Understand that sewer pipes can carry very dangerous gases, chemicals, and bacteria. Take proper precautions by mitigating contact and wearing proper personal protection equipment.
DON'T
- Don't Don't forget to isolate the affected area during cleanup. Close doors and seal off the area using plastic sheets or barriers to minimize the spread of bacteria and odors.
- Don't Don't overlook hidden damage. Sewage backups can cause structural issues, electrical damage, or compromised insulation. If you notice any signs of structural damage or suspect electrical problems, consult a professional.
- Don't Don't hesitate to dispose of contaminated materials such as carpets, furniture, and personal belongings that cannot be effectively cleaned and sanitized.
Disclaimer: We're not contractors, please seek contracting advice from licensed contractors who specialize in this field.
Other Claim Types
Ohio Claim Help
Why Sewer Backup Damage Claims Get Underpaid
Insurance carriers often narrow the scope, separate related damage, miss hidden conditions, or price repairs below what Ohio contractors actually need to restore the property.
KCC documents the damage, reviews the policy, builds the claim position, and pushes back when the insurance estimate does not match the real loss.
Call KCC When
- The first estimate will not cover the repairs.
- The carrier says part of the damage is old or unrelated.
- The claim is delayed, denied, or stuck in review.
- You want a policyholder-side review before accepting payment.
When The Amount Is Still Wrong
What Is Appraisal?
Appraisal is a policy process for resolving disputes over the value of a covered loss. If your insurance company accepts coverage for sewer backup damage but the numbers are too far apart, appraisal may help move the claim toward a binding amount.
Insurance Appraisal Services